Privacy Policy
BrushIQ Privacy Policy
Last Updated: February 9, 2026
BrushIQ (“BrushIQ”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from our website (the “Website”), interact with our services, or communicate with us.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal data we collect:
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through our Website
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when you place an order or create an account
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when you contact us by email or other communication channels
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when you subscribe to marketing messages
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through cookies and analytics technologies
This policy does not apply to information collected by third parties through external websites, payment processors, or third-party services linked from our Website.
2. Who We Are (Data Controller)
For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”), BrushIQ is the “data controller” responsible for your personal data.
If you have questions about this Privacy Policy, you may contact us at:
Email: brushiq.contact@gmail.com
3. Information We Collect
We may collect the following categories of information:
3.1 Information You Provide Directly
This includes:
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name
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email address
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shipping and billing address
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phone number (if provided)
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order details and purchase history
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customer support messages and communications
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any information submitted through forms, reviews, or surveys
3.2 Payment Information
Payments are processed securely by third-party payment providers. We do not store full payment card details.
Depending on your payment method, we may receive limited payment-related information such as transaction confirmation, payment status, and fraud verification results.
3.3 Information Collected Automatically
When you browse our Website, we may automatically collect:
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IP address
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device type
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browser type
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operating system
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referral source
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pages visited and time spent
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click activity and navigation patterns
3.4 Cookies and Tracking Technologies
We use cookies and similar technologies to improve functionality, personalize your experience, and measure performance.
For more information, see Section 8 (“Cookies and Analytics”).
4. How We Use Your Information
We use your personal data for the following purposes:
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to process and fulfill your orders
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to deliver products and provide shipping updates
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to provide customer support
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to send transactional communications (order confirmations, delivery notices, etc.)
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to manage your account (if applicable)
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to prevent fraud and unauthorized activity
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to comply with legal obligations
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to improve our Website, products, and customer experience
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to send marketing communications if you have opted in
5. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:
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Contractual necessity: to fulfill your order and deliver products
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Legitimate interests: to improve our services, prevent fraud, and secure our Website
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Legal obligations: tax, accounting, and regulatory requirements
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Consent: for marketing emails, cookies (where required), and promotional communications
You may withdraw consent at any time.
6. How We Share Your Information
We do not sell your personal data.
We may share your personal data with trusted third parties only when necessary, including:
6.1 Service Providers
We may share information with vendors that support our business operations, such as:
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payment processors
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shipping and logistics providers
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email and customer support platforms
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analytics providers
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fraud prevention tools
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website hosting services
These providers are authorized to use your data only to perform services on our behalf.
6.2 Legal Requirements
We may disclose personal information when required to:
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comply with applicable laws or regulations
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respond to lawful requests by public authorities
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protect our rights, customers, and operations
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enforce our policies and agreements
6.3 Business Transfers
If BrushIQ is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
7. International Data Transfers
Because we operate worldwide, your personal data may be processed outside your country of residence, including in countries that may not provide the same level of data protection.
Where required by law, we use appropriate safeguards such as Standard Contractual Clauses approved under GDPR.
8. Cookies and Analytics
We use cookies and similar technologies for:
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website functionality and security
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remembering preferences
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performance analytics
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marketing and advertising (where applicable)
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain Website features.
We may use analytics providers (such as Google Analytics or similar tools) to understand how visitors use the Website.
9. Marketing Communications
If you opt in to receive marketing communications, we may send you:
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promotions
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product updates
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announcements
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limited-time offers
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
We may still send you transactional communications related to your purchases.
10. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, including:
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fulfilling orders
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providing customer service
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meeting tax, accounting, and legal obligations
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resolving disputes and enforcing agreements
When personal data is no longer needed, we securely delete or anonymize it.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
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encryption where appropriate
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secure servers and access controls
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fraud monitoring
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limited access to customer information
However, no online system can be guaranteed 100% secure. You acknowledge that transmitting information online is at your own risk.
12. Your Rights (EEA / GDPR)
If you are located in the EEA, UK, or Switzerland, you have the right to:
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access your personal data
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correct inaccurate data
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request deletion of your data
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object to certain processing
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request restriction of processing
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request data portability
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withdraw consent at any time
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lodge a complaint with a supervisory authority
